Hotels win Top Industry Awards

Quality Hospitality continues to drive high standards of guest satisfaction, earning top awards in 2020.

While the year 2020 brought several changes to the hospitality industry, our commitment to guest experience and satisfaction remains a top priority.

We are happy to share that all eight of our Quality Hospitality properties received the 2020 Loved By Guests Awards from and the 2020 TripAdvisor Traveler’s Awards. These awards are earned through high guest satisfaction ratings on the third-party websites.

“We’re all very proud of the hotel leaders who continue to win award after award even during these challenging times. We have the finest professionals in the business!” said Jim Williams, Director of Hotel Operations.

To qualify for the Loved By Guests Award, hotels need to receive top guest ratings centered around service, cleanliness, amenities and more. Several Quality Hospitality hotels also received the awards in 2018 and 2019.

The TripAdvisor Traveler’s Award winners are recognized as the top establishments in terms of service, quality, customer satisfaction and more. These awards are based on millions of reviews and opinions from travelers internationally.

Last year, Quality Hospitality received the TripAdvisor Certificate of Excellence Hall of Fame, which recognize establishments who receive the TripAdvisor Certificate of Excellence Awards for five consecutive years.


About “ is a leading online accommodation site. We’re passionate about travel. Every day, we inspire and reach millions of travelers across 90 local websites in 41 languages.” To learn more about the rewards program and the guest review process with hotel partners, please visit

About TripAdvisor, the world’s largest travel site*, enables travelers to unleash the full potential of every trip. With over 760 million reviews and opinions covering the world’s largest selection of travel listings worldwide.” To learn more about the rewards program and the guest review process with hotel partners, please visit

About Quality Hospitality: As a division of Quality Oil Company, LLC, Quality Hospitality manages eight nationally recognized hotels across the Southeastern United States. Visit for more information.

Quality Hospitality donates rooms to medical professionals

As part of a Hilton initiative, Quality Hospitality donates rooms to area doctors and nurses on the front lines of treating COVID-19

Select Quality Hospitality hotels are participating in the program

During this COVID-19 outbreak, Quality Hospitality wants to do its part to help those fighting the medical professionals fighting the virus on the front lines. Select properties are now donating rooms to area doctors and nurses serving our communities.

This donation is part of a larger Hilton and American Express initiative which will donate up to 1 million rooms to medical workers as a way to help doctors and nurses who are working long hours due to the virus.

Currently, Quality Hospitality properties participating in these efforts include Hampton Inn Winston-Salem Hanes Mall, Hampton Inn & Suites Raleigh Cary I-40 (PNC Arena), Hampton Inn & Suites Jacksonville Deerwood Park, Hampton Inn Columbia I-26/Harbison Blvd. and Homewood Suites by Hilton Lawrenceville Duluth.

“During this crisis, we have seen so many examples of medical professionals working in the most challenging circumstances, sacrificing their own needs for the greater good. They truly are heroes,” said Hilton President and CEO, Christopher J. Nassetta. “We are honored to extend our Hilton hospitality to them during this difficult time.”

Medical professionals who are part of the following organizations are able to book the rooms with no charge from April 13 to May 31, 2020:

  • American Association of Critical Care Nurses
  • American College of Emergency Physicians
  • American Hospital Association
  • American Nurses Association
  • Emergency Medicine Residents’ Association
  • Emergency Nurses Association
  • National Association of Emergency Medical Technicians
  • Society of Critical Care Medicine
  • Society of Emergency Medicine Physician Assistants
  • Society of Hospital Medicine

About Hilton: Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties with more than 971,000 rooms, in 119 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. Through the award-winning guest loyalty program Hilton Honors, more than 103 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit for more information, and connect with Hilton on FacebookTwitterLinkedInInstagram and YouTube.

About Quality Hospitality: As a division of Quality Oil Company, LLC, Quality Hospitality manages eight nationally recognized hotels across the Southeastern United States. Visit for more information.

HGI Asheville Downtown wins Community Award

Hilton Garden Inn Asheville Downtown wins Hoops Against Hunger Hotel Challenge for second consecutive year

Hilton Garden Inn Asheville Downtown Hoops Against Hunger 2020 Donations & Display

In the midst of March’s madness, Hilton Garden Inn Asheville Downtown team members volunteered to help the Asheville area community with the Hoops Against Hunger Hotel Challenge.

The initiative, led by Eblen Charities, donates canned goods and non-perishable food items to students during spring break. Overall, thirteen Asheville-area hotels participated in the challenge, which included donating food and creating displays.

Out of all of the properties, Hilton Garden Inn Asheville Downtown won first place for the second year for their food raising and display efforts. In addition to helping out the community, the winning hotel also receives 30 tickets to the Southern Conference Men’s Championship Game where they are honored at center court with a trophy.

Hotel team members are excited about the impact they are able to leave in the Western North Carolina Community through these efforts.

“With the help of our team members, we are happy that children will be going home with food this spring break. We were able to contribute 3,239 items this year and our hearts are truly overflowing with joy,” said Chelsea Lewis, General Manager at the hotel.

The fundraising efforts were a slam dunk which they hope to continue for years to come.

About the Hoops Against Hunger Hotel Challenge: In its third consecutive year, Hoops Against Hunger Hotel Challenge, donates food to students during spring break while school is dismissed. Last year, the initiative was able to raise over a ton of food. To learn more about this cause, please visit .